User Experience (UX)

Invaluable to your business, our UX expertise provides your audience with a compelling website experience they will enjoy using, always considering the ‘Why’, ‘What’ and ‘How’ of website use.


Convert, without the guesswork.

Streamlined user experience solutions that drive conversions for your business.

A thorough understanding of the end user and their context is the starting point for all of our UX projects. Research on your market, audience and organisation’s needs guides our solution designs.

Before we build anything, we validate and iterate our prototype designs based on insights from testing with the intended audience. We consistently see the cost benefits and time savings of making iterations on the drawing board, rather than once a product has been built and used by a live audience.


Growth through customer-centric insights.

We take the time to identify your customer segments and their needs, wants and behaviours.

It’s all about identifying and satisfying your audience’s unmet needs and opportunities to help your business to grow. We do this via a variety of qualitative and quantitative methods, including usability testing, interviews, surveys, workshops and desktop research. We test our designs with people, iterate and test again until we have a proven design solution.


Engaging diverse perspectives to ensure success.

We help get the best out of your business by engaging with the diverse range of people and perspectives within it.

We build consensus through consultation across the experience spectrum in your organisation. We do this by co-designing, identifying shared ideas of success and how we measure it. We back decisions with data and track success, so your team really owns it.


How we use human-centered design to get real results.

Empathetic research

We put ourselves in the shoes of your audience to understand problems and opportunities.

Ideation with understanding

Armed with understanding, we ideate and refine design ideas.

Test and iterate

Prototype testing with target audiences uncovers insights for an enhanced user experience.

Low to high fidelity design

We translate high-level concepts into tangible interfaces your audience will love to use.

Launch and steer

We meet evolving user needs beyond launch, via continuous monitoring and collaboration.

Strategy-led design (IA)

We visualise user flow with website mapping designed to engage and convert.

Responsive design

Our designs provide a seamless experience across all browsers and devices.

Collaborative approach

We work with you and your stakeholders to deliver a human-centred solution.

Accessibility is king

We ensure accessibility by meeting WCAG standards for inclusive digital experiences.


We’re experts in understanding User Experience (UX).

We translate high-level concepts to tangible, testable artifacts and user interfaces. Rapid prototyping, robust testing, analysis, iteration, beautiful results.

At IONYX Digital, we value collaboration, which is why we utilise low fidelity prototyping to stimulate group work and involve everyone from stakeholders to developers in the design process.

When the time comes, our design thinking approach and delivery means that our high-fidelity designs are not only stunning to look at and built to best practice, but a joy to use.

Kickstart your project with our interest-free payment plans.

Don’t have the cash flow for a digital transformation package? Let our team structure an easy payment plan, so you can focus on growing your business.


We’d rather show, than tell.

Here’s a glimpse into the successes we’ve achieved for our clients. Our team of UX experts has created, tested and delivered human-centred websites and systems for many businesses across a broad range of industries. Our solutions have delivered results and helped businesses like yours grow and unlock their full potential.


Talk to us about User Experience (UX) design.

Want to elevate your online presence with a website or system design solution that has it’s users front-of-mind? We are passionate about creating innovative digital products that connect you with your audience. Share your story with us, and together, let’s craft an engaging solution that sets you apart from your competition.

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